When a customer and a dive center both confirm a booking, the customer is asked to pay a deposit to Scubago. Under normal circumstances, this customer deposit is a non-refundable deposit.
After the deposit has been received by Scubago, both the customer and the dive center will be informed and the booking is now confirmed. The customer is then asked to pay the remaining balance upon arrival at the dive center.
Currencies
A dive center sets up their operating currency in the Scubago Partner Center under "settings". This currency will be linked to all products of this dive center in our systems.
Customers can view the Scubago website from all over the world. Depending on their location and/or browser settings, the products might be visible in a different language. For their convenience, customers can also view prices in their own currency; but when they pay the deposit, the operating currency is used to charge the correct deposit amount to the guest. This way both the customer and the dive center know which amount (in local currency) will have to be settled on site.